Return And Refund Policy

If you are not 100% satisfied with your purchase, you can return any item within 14 days of receipt for a refund, or you can exchange it for a different size, design or colour. Just note down the details of your replacement and email us at positivemporium@gmail.com. Please send the image as a proff that you're not satisfied or to proff that the goods is defective. 

All items purchased on line through are returnable. We will pay the return shipping costs IF the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount. No returns will be accepted after 14 days. 

The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, We will credit you in the same manner as your original payment within 7 days of receiving the returned item. 

Please return your purchase to the following address:
POSITIVE EMPORIUM

LOT 10A, LEVEL G2,

PUBLIKA SOLARIS DUTAMAS 1,

50480 KUALA LUMPUR.

We are always here to help, if you have questions, please email to positivemporium@gmail.com.